In an era where patience has diminished drastically, customers expect immediate results during their shopping experience, whether it’s product availability online or overnight shipping, so they can receive what they want as soon as possible. Customer service should be no different, which is why many small business owners are turning to artificial intelligence for assistance….
With remote marketing and purchasing platforms becoming more popular, consumers have been drastically switching to online shopping in recent years, many preferring it over going to stores. One of the main reasons is the influence of technology on consumer behavior, giving them more control and a voice. By understanding and using the advantages below, your…
The chances are you’ve probably heard musicians, actors, artists, writers, and many others referring to their jobs as gigs. These odd jobs mean they do not have a single long-term employer or a traditional work schedule. While these positions have always been around, making these workers freelancers, the gig economy has recently taken off, especially…
Social engineering is one of the fastest-growing methods for hackers to gain access to networks for malicious purposes. Essentially, it means deceiving or manipulating someone into providing information that allows a bad actor to steal information or money or gain access to sensitive computer networks. Although phishing is one of the most common forms of…
Keeping up with scheduled business emails can be stressful, especially if you’re the one pressing “send.” But did you know you can use automated email tools to lighten the email burden? These tools can help connect you with your customers, even when you’re off the clock. There are tools for sending emails, generating responses, and…
Thanks to Google Sheets’ recent update, those used to working with large files are about to see a major upgrade in data processing. Faster Calculation Speeds for Quick Data Reflections Using Microsoft Edge or Google Chrome browsers for your business means taking advantage of pivot tables, which summarize and organize spreadsheet data for better analysis,…
Fancy yourself an early adopter who can’t wait to snatch up the latest tech goodies? If so, you were probably all ears when OpenAI revealed ChatGPT to great fanfare in November 2022. Artificial intelligence has been around for ages, but ChatGPT promised to take this tech to a new (and very cool) level. Unfortunately, if…
When a new business owner is looking for the right location to set up shop, they consider foot traffic, target audience, and rent cost. If everything goes as intended, the company quickly becomes a popular local spot for consumers to purchase certain products or services. But without an e-commerce platform, the shop isn’t reaching its…