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Cure Solutions Blog

Cure Solutions has been serving the Burlington area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Vendor Management is Easier with Managed Services

Vendor Management is Easier with Managed Services

Every business has vendors and most of them take up more time than they probably should. Some of the relationships are pragmatic and fulfilling, but many take up too much time and effort and tend to distract decision makers from focusing on what is truly important within the business. As far as technology goes, depending on your company, you may have a dozen or more vendors contacting you sometimes a couple of times a month looking for you to expand your investment with their companies. Let’s talk about how vendor management can help your business.

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How Managed Services Address the Most Critical Challenge of IT Management

How Managed Services Address the Most Critical Challenge of IT Management

How does your business manage its IT resources? Do you have a chief information officer, or CIO, in-house who manages everything related to your technology? If not, who is the one responsible for managing and maintaining your systems? If you don’t know the answer to this question, we have a reality check for you: you need to.

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4 Variables Any Good Help Desk Will Have

4 Variables Any Good Help Desk Will Have

Technology support is a necessity for a business that wants to stay operational. To this end, a quality help desk is vital. Unfortunately, not all help desks have the same level of quality and knowledge on how to best support your business. We’ve put together a list of traits that you should look for when it comes to finding the best help desk support for your business.

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Using Penetration Testing Can Help Avoid Headaches and Might be Required

Using Penetration Testing Can Help Avoid Headaches and Might be Required

Your business’ network is so important that if something were to infiltrate it that doesn’t belong there, it could wreak havoc on your whole company. One way that businesses can get their cybersecurity to a reliable place is through what is called penetration testing. This month, we thought we would briefly describe what exactly penetration testing is and how it can help your business.

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Managed IT Services Provides Outstanding Results

Managed IT Services Provides Outstanding Results

When you think of managed services, you may not really understand just how it fits into your business. This month we wanted to demonstrate how a managed services provider can deliver a lot of value. 

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What’s Wrong With Business IT Support?

What’s Wrong With Business IT Support?

Working in IT for any length of time will make you understand that it isn’t just novice workers that have trouble with their computers. In truth, about seven out of ten people can’t diagnose and fix simple IT problems. With that truth, it’s evident that any business that relies on IT, or at least on the productivity of people who use workstations, needs to have some type of strategy to keep those endpoints up, running, and managed proficiently. 

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Why Your Technology Needs Upkeep, Updates, and Upgrades

Why Your Technology Needs Upkeep, Updates, and Upgrades

There is no question that today’s business operations require technology, but even that doesn’t tell the whole story. Not only do businesses need technology, they need to maintain this technology as well. Below, we’ll review the three basic steps to technology maintenance… and how we can help simplify these steps for you.

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Tip of the Week: Best Patch Management Practices

Tip of the Week: Best Patch Management Practices

Patches are a critically important aspect of your technology. As a result, you need to be sure that yours are managed properly. We have three tips to share so you can optimize your patch management processes.

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Keep Your IT Running Smoothly 24/7

Keep Your IT Running Smoothly 24/7

It doesn’t matter how intensively a business uses their technology, there will always be a need for maintenance of some sort, whether it’s something as simple as a point-of-sale system or a full-fledged desktop workstation. Some businesses might have a complete IT department, while others might not have the resources to allocate to this role. We’ll walk you through how, no matter what kind of organization you operate, your business can benefit from a help desk solution.

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Manufacturers Utilize IT in a Multitude of Ways

Manufacturers Utilize IT in a Multitude of Ways

Just like plenty of other industries all over the world, the manufacturing industry is beginning to take advantage of new IT solutions. Manufacturers can benefit considerably from implementing new and improved technology, including solutions connecting the Internet of Things, Asset Management, and Big Data analytics to their current IT approach.

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The Pros and Cons of Automating Business Processes

The Pros and Cons of Automating Business Processes

Most industries utilize automation to at least some degree. With plenty of benefits that can be taken advantage of, businesses need to remember that they still must be careful about implementing these systems, as failing to do so could cause downtime and negatively impact productivity. Here are some of the major benefits and detriments that your organizations should consider when examining automation.

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Getting a Better Sense of Customer Relationship Management

Getting a Better Sense of Customer Relationship Management

I’m sure I don’t need to tell you how important it is to have a handle on your clients’ needs. After all, how else are you supposed to offer them the level of service that they need to remain satisfied enough to stay subscribed to what you offer? This endeavor is exactly why a customer relationship management (or CRM) system is so crucial.

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Budgeting for IT Can Benefit Your Business’ Bottom Line

Budgeting for IT Can Benefit Your Business’ Bottom Line

Your business depends on a budget to come out in the black at the end of the fiscal year, and the way you invest that budget will have a considerable impact. As you create this budget, your IT needs to be one of your top considerations - after all, it is what effectively powers the modern business. Here, we’ll discuss how diligently incorporating your IT into your budget can help your business be more successful down the line.

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Why It’s Great that Managed Services are Managed

Why It’s Great that Managed Services are Managed

One of the key benefits of managed IT services is right in the title. It’s managed, meaning that you don’t have to worry about maintaining or configuring your systems. Many small businesses see these kinds of advertisements out in the world but don’t necessarily understand what services are being marketed to them. We’ll take a deep dive into what you can expect from “managed” services for your organization.

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A Managed Service Provider Makes Sense for IT Support

A Managed Service Provider Makes Sense for IT Support

It’s not uncommon to hear about small businesses having difficulty with managing and maintaining IT solutions. Even the most basic topics regarding business technology can be troublesome for businesses with limited budgets and resources. It makes sense that you would want to remove this responsibility from whoever is doing it, but how can you do so without destroying your bottom line?

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3 Ways Managed IT Creates Benefits for Your Business

3 Ways Managed IT Creates Benefits for Your Business

Does your business technology help you improve operations, or does it hinder your staff to the point where it’s nothing but a frustration? Chances are that your business requires considerable IT maintenance just to keep things moving forward, but if yourself and your employees are responsible for such a duty, you could be wasting valuable time and effort for other business ventures. To solve this dilemma, you should consider managed IT services for your network maintenance.

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Here’s a Cost-Effective Alternative to Onboarding Additional IT Staff

Here’s a Cost-Effective Alternative to Onboarding Additional IT Staff

An internal IT department serves two primary purposes for businesses. The first is to keep an eye on your technology problems and resolve them. The second is to plan for the future and implement new strategies that will help your organization function more effectively. The problem for the average small business is that their IT department often doesn’t have the luxury of performing both of these tasks.

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Break-Fix IT is an Inefficient Way of Handling Technology

Break-Fix IT is an Inefficient Way of Handling Technology

How does your business handle technology problems that come with using servers, workstations and other solutions in the workplace? Do you solve problems as they come up, or do you take a proactive stance to keep your tech under control? Either way, the fact remains that break-fix IT is an inefficient and wasteful way of approaching your technology solutions, especially with managed service providers changing the way SMBs implement technology.

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Don’t Approach IT Maintenance Like it’s 1996

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2016 is well underway, but how are you approaching your company’s IT? If you’re using the outdated break-fix model, then your calendar might as well read 2006, or even 1996. Essentially, every year brings new technologies, which means new challenges for your IT network. To handle this influx, you’re going to want an IT maintenance solution that keeps up with the times.

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Overcome IT Performance Issues with These 4 Proven Practices

b2ap3_thumbnail_it_maintenance_400.jpgIs your network running a little sluggish? Computing hardware isn’t perfect and requires a certain level of maintenance in order to keep everything running at capacity. Before you swap out your old server units for new ones, try these maintenance best practices.

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Contact Us

Our Burlington Office:

610 N Main Street
Burlington, Iowa 52601
(319) 753-CURE (2873)

Our Fairfield Office:

602 W Burlington Ave
Fairfield, Iowa 52556
(641) 469-CURE (2873)

Our Fort Madison Office:

613 Ave G
Fort Madison, Iowa 52627
(319) 372-GEEK (4335)