Your IT Support Experts

We partner with many types of businesses in the area, and strive to eliminate IT issues before they cause expensive downtime, so you can continue to drive your business forward. Our dedicated staff loves seeing our clients succeed. Your success is our success, and as you grow, we grow.

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ABOUT OUR COMPANY:
Cure Solutions
 take pride in providing dedicated, detailed, and focused service, ensuring that clients experience only the most reliable and enjoyable use of their computers, network systems, and Internet connections.

Cure Solutions has been in business for a decade in Southeast Iowa, serving both residential and business clients.

Local computer firm that is hired by area businesses as a IT solution to their computer problems. We provide Tier 2 support to companies that currently have a tech on staff and Tier 1 support to companies that don't require the need for a full time computer tech.

Due to the nature of our business we offer hands on training with every possible technology available. Since we have a vast variety of customers we have the ability to work with almost every solution available enabling our employees to obtain a great deal of experience that they would typically not receive being in a single IT department in a small or large corporation because WE are the IT department for hundreds of area businesses with different needs. Whether it is a large contractor needing VPN access from their remote offices or a Hospital needing a robotic tape backup setup offsite we are always doing something different.

PC TECH JOB DESCRIPTION:

  • Training of other employees in a certain area of work
  • Going onsite to visit with customers and repair problems at their location
  • Company vehicles are provided and travel is limited to a 100 mile radius of our office.
  • Act as tier-2 support for companies that currently have a IT person on staff and needs help occasionally for more advanced issues.
  • Setting up and beta testing the newest technologies that get released in the market.
  • Working with several fortune 1000 companies and providing them with field tech support in the area.
  • Advancement to Tier 2-3 Available. 


    SOME TECHNOLOGIES THAT PC TECHS SUPPORT: 
  • Providing support via the help desk phone calls
  • Going onsite to visit with customers and repair problems at their location
  • Company vehicles are provided and travel is limited to a 100 mile radius of our office
  • Fixing computers that come in for repair (motherboard, spyware, viruses, upgrades)
  • Advising new customers on what computer to purchase
  • Assisting Tier 2 and Tier 3 Techs

    REQUIREMENTS: 
    1-2 Year experience in the networking field
    College education, MCSE, or A+ Required

    BENEFITS: 
    Profit sharing
    Health Insurance
    MCSE/A+ Training
    IRA Retirement with Employee/Employer matching program

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Contact Us

Our Burlington Office:

610 N Main Street
Burlington, Iowa 52601
(319) 753-CURE (2873)

Our Fairfield Office:

602 W Burlington Ave
Fairfield, Iowa 52556
(641) 469-CURE (2873)

Our Fort Madison Office:

613 Ave G
Fort Madison, Iowa 52627
(319) 372-GEEK (4335)