Our Clients Speak Out

Click the PLAY button above to hear why Sherri uses C.U.R.E. Solutions

“With their New CURE Complete Package, the budgeting is wonderful. That way you can know what you're going to spend every month…”

“Now that I have Cure as my controlling people for my IT, I am able to focus on my job as an accounting supervisor and not an IT tech person. I am able to have Cure just call and deal with the software companies that support our business and have them fix any issues or do any updates and not worry about what they're trying to explain for me to do that I don't understand and they understand the tech talk that I do not. The budgeting is wonderful. That way you can know what you're going to spend every month and not what, you know, "Oh dear, I hope nothing breaks because I don't have it budgeted in." Now I know what's budgeted in and what it's going to cost no matter what happens. They're easy to work with, answer all my questions. It's just wonderful to work with them and not have the stress of being bombarded every morning when I come in to work with all kinds of computer problems. Response time's awesome. I can call and I'll have somebody on my screen immediately trying to figure out what's going on.

Angie Moore, Supervisor
Burlington Trailways
www.burlingtontrailways.com

Click the PLAY button above to hear why Angie uses C.U.R.E. Solutions

“We're very happy with the technicians as a whole. They're just really nice people, nice to talk to, good to work with, helpful.”

You know, things have been running pretty smooth but I know that there’s been times where I mean we've had to have a restore done you know, an emergency kind of a situation. You guys came right over immediately. We've had some issues with backups that have been taken care of. Again, great service. You know, we appreciate the fast attention because that's what it boils down to for a business. You know, we're waiting and sometimes we're at zero... ground zero. We can't move forward until we see you guys get here, until you fix our problems. Computers are the crux of the business world today no matter what type of business that you're in. And if you don't have those to rely on you're pretty much stuck. And e-mail is a big thing anymore. With our e-mail, if it's not working, there's no one happy. Our files were corrupt; backup was failing and you know, the first thing we tried was the backup restore type of thing wasn't working, we found the corrupt files, you guys came in and fixed

Sherri Gorrell, Office Manager
Brockway Mechanical
www.brockwaymechanical.com

Click the PLAY button above to hear why Chip uses C.U.R.E. Solutions

“We called 753-CURE and it was cured. It's just that simple..”

"We had IP conflicts between our computers and our professional radio receivers, our satellite receivers, and it was a real boondoggle and Cure Solutions fixed it. It was a miracle because we struggled with it for weeks before we were smart enough to call. And we called 753-CURE and it was cured. It's just that simple. When we had our network problems here at the radio station, we finally got around to, after trying to fix it ourselves and making it worse, we finally got around to calling Cure Solutions and they were out same day and fixed it same day which really made us look silly because we wished we would have called a week sooner. I've had nothing but a great experience with Cure Solutions. I can tell you this, our network is a little different from the standard network that has only computers on it. Our computer network has also our satellite receivers on it which have CBS News, ABC, ESPN, all of that stuff. And when our network goes down, we're not just losing our computers, we're losing our audio, we're losing a baseball game, we're losing a NASCAR Race. We're losing important money-making stuff. And so the response time is really important to us. The fact that they came, Cure Solutions came right out and fixed the problem really made it work out great for us."

Chip Giannettino, Owner
KCPS Talk Radio 1150 AM
www.kcpsradio.com

Click the PLAY button above to hear why Lori uses C.U.R.E. Solutions

“All the techs I have worked with out of Cure Solutions are very professional; they do know their stuff, very friendly and very, very accommodating. So I've been very pleased with Cure Solutions.”

"We have used Cure Solutions for several years now, along with we had an IT guy that was part time but Cure Solutions and him worked real well together. He retired, so now Cure Solutions is our main networking people to take care of us. They take care of our server and all of our desktop computers. I like having them here because they are in town. Also, it's a one call that I have to make and within, usually within the hour or two at the very most we've got somebody onsite looking into our problems. We had a server go down, on like, on a Thursday, and they worked the whole weekend putting a new server in and everything worked virtually very well on Monday morning. We just had a few things and, but other than that it was a good clean switchover. We have since changed or updated another server which went very well, too. We did that... everything was done. They did a lot of pre-work on that and so it only took a few hours to do that one. It was seamless. We also have our remote backups done with Cure Solutions which is a big plus in my mind because it's offsite backups.

We backup daily which works real well but the offsite backups work a lot better in case we would happen to have a fire or flood. All the techs I have worked with out of Cure Solutions are very professional; they do know their stuff, very friendly and very, very accommodating. So I've been very pleased with Cure Solutions. I guess the other thing is, if I have any questions or we want to update, you know, desktop computers, Cure Solutions help me walk through this. They make their suggestions on what would work for our applications here. They order the stuff, it's, you know, once we decide what we are going to order then it's here relatively soon and then they install it. All the guys at Cure Solutions have been very polite and very knowledgeable and Sam is very accessible. Even for me Sam is very accessible that I can get a hold of him through email or his cell number or the office number. It's never a problem getting a hold of him. We have a couple of guys that just kind of work on our machines and you kind of get a rapport going which works out real good. I can call them on their cell and tell them what I've got and so that they know what they need to do which is great. They can also dial in and get on my server and a lot of times fix it from their office which is a big plus and it's a lot of time is eliminated right there. So they can do it like from their Burlington office or their Mt. Pleasant office and take care of the problem right there within virtually a matter of minutes. So that is real pleasing for us, too; 'cause you know how everybody is, when your machine is not working right it just seems like everything isn't working right. So...I look at Cure Solutions for, you know, keeping us upgraded and if we need to change anything here or if we've got new stuff coming out, I look at Cure Solutions to bring that to our attention and let us decide what we want to do."

Lori Glanzman, General Manager
City of Mt Pleasant Utilities

Click the PLAY button above to hear why Dennis uses C.U.R.E. Solutions

“I think Cure Solutions technicians are kind, courteous, very professional and I think more than anything else I think that they're good at what they do.”

"In excess of five years I've had issues with computer crashes, server crashes, stalls in operations, and huge virus-spam problems that killed productivity among the entire staff. Cure Solutions was the first IT Company that actually looked at our system as a whole and captured the cause of our problems. We had four or five unrelated IT companies programming the system by their own separate standards which caused conflicting information within the server. The PCs, the printers, the internet and most everything attached to the server were not working together. Cure Solutions organized all of the conflicting data allowing our server to operate more efficient and effective with fewer operating issues for all our users. Since that day my life has been much relaxed. My responsibility, as Controller, is to work with numbers, not with computers. Thanks to Cure Solutions I can, now, concentrate on my career as Controller; not attempt to survive as an IT technician.

Dennis E. McGregor, Controller
Frank Millard and Company
www.frankmillard.com

Click the PLAY button above to hear why Stacey uses C.U.R.E. Solutions

“Cure Solutions makes my job easier so that I don’t have to worry and stress out about how to fix the computers.”

"I am very impressed with the response time and dependability that Cure Solutions gives us. We have remote clinics that we often have problems with connectibility and transmission and we can call the staff at Cure will either be down there quickly to take care of it or log in remotely to try to see if they can fix the problem without needing to come to the remote sites. Cure Solutions makes my job easier so that I don’t have to worry and stress out about how to fix the computers. I always enjoy calling the staff at Cure Solutions because they are very friendly and more than happy to help with our problems."

Stacey Molter, Office Manager
Burlington Ear Nose & Throat
www.burlingtonent.com

Click the PLAY button above to hear why Phil uses C.U.R.E. Solutions

“Warranty service is great, super-fast turnaround time."

"The most huge thing that I started with Cure Solutions when you became an authorized Apple reseller and service provider because I'd been going to Trilutions over in Galesburg and if they couldn't fix it while I was there that would be a hundred and eighty miles of driving, to take it over and the to go pick it up. And then God forbid if there was any problem after I got it home which there was once or twice and luckily he talked me through it but... So I started coming to Cure Solutions. I've just been real happy with all the times that I've been here. The two techs are great; they know Apple products way better than I do and I've been using Apple for twenty five years. I usually haven't had issues with Apple but for whatever reason this year has been extra specially bad year for me because of stuff going on with my iMac at the studio. I've had to have John come out like three or four times to repair problems and then the last time he contacted Apple in California and after hearing the number of times that there had been repairs, Apple said we'll just give you a brand new one. So I basically got an $800 upgrade for free. And you know, it was through Cure Solutions and/or their communication to Apple that made that happen, so I've just been real happy with fast service and he usually knows the problem right away, even before he does any diagnostics, just from what I explain to him because, being a more experienced Mac user, I can tell him a lot of stuff that gives him a huge clue as to what the problem is. Response time, I've got John's number that I can call him personally if I want to and he will respond back, if not answer it, he will usually get back to me within a couple of hours, so I've been real happy with that. Everything worked exactly as it was supposed to when it was new and I got fast turnaround time. Warranty service is great, super-fast turnaround time. I mean when I talk to John with the problems that I've had, he knows 90% of the time what it is and he'll usually get the part from Apple the day after that. No, I'm just...I'm glad, you know, spending the first twenty two years of my Apple life in California, where I could get in a car and in five minutes be in an Apple store. And here it's like a four-hour drive; I'm glad I've got Cure Solutions. It’s, far as I'm concerned, just as good as the genius bars at the Apple branded stores."

Phil Pool, Owner
Omni Photography
www.omniphotobyphil.com

“Cure Solutions has saved our business from disaster on several occasions.”

“Cure Solutions has saved our business from disaster on several occasions. They are very quick to respond whenever we have a problem and they can always fix the problem in a very efficient and professional way. The technicians are very knowledgeable and we rely on them to handle all of our computer needs.

As many businesses do, we rely on our computer system to operate our day-to-day business, so when our server went down on a busy Monday morning we immediately called Cure Solutions. Mike was at our office within ½ hour. When he determined that our server needed replaced, he quickly had two of our computers up and running (I think he is magic?) so that we could continue serving our customers without interruption. We made the decision to replace the server with PC’s at every station so he worked all day and had every station up and running by the time we opened the next day. Thank you cure Solutions for being such an important part of our business!! We would recommend you to anyone looking for quality service!”

Patty Goudie, Office Manager
Burlington Pediatrics
www.burlingtonpediatrics.com

“They are reasonably priced, extremely knowledgeable, and excellent communicators.”

“Since Cure Solutions has a local office, their response time is incredibly fast. The experience we have had with the technicians has been exceptionally good. They are reasonably priced, extremely knowledgeable, and excellent communicators.”

Sheila Moore, COO
Momentus Golf
www.momentusgolf.com

“They get us back up and running as swiftly as possible or more efficiently than before so that we can concentrate on helping our clients”

Our office uses C.U.R.E. Solutions for all of our computer repair, upgrade, and networking needs.

The intra-office network installed by C.U.R.E. enables us to utilize a multicomputer time-keeping program for our office, increasing our productivity. The network also allows each of us to easily print to the network printer of our choice, giving us the option to print our documents in black & white or color from any computer and the ability to send our print jobs to an alternate printer if the main printer is busy.

C.U.R.E.’s knowledgeable staff has also been very helpful in advising us with regard to what upgrades our computers require - be it a memory upgrade, a hardware attachment like a USB hub, or a complete upgrade to a new machine - to enable us to most efficiently run the software that we need.

Finally, when it comes to computer repair, C.U.R.E. is the best! If we have a technical question about or problem with one of our computers, we call C.U.R.E. and they help us find a solution. If we have a problem that they can’t solve over the phone, then they come to our office in Illinois and stay until the problem is solved. They have even been able to retrieve the hard drive from a crashed laptop, rescuing years of work - including essential documents and office files - from oblivion!

In short, when our office has a computer problem or needs a technological solution, we call C.U.R.E. Solutions. They get us back up and running as swiftly as possible or more efficiently than before so that we can concentrate on helping our clients.

Bill Gullberg, Jr
Gullberg & Box
www.advocatesforu.com